In today’s business arena, the term ‘protocol’ is often used instead of ‘etiquette’ because it sounds more businesslike and official. Many companies have established their own rules of protocol as part of their culture to ensure smooth daily operations. Culture is a two tiered set of values shared by management and employees and composed of both philosophical principles and daily principles.
Philosophical principles guide employees on how to conduct and how to manage. Daily principles determine how the philosophical principles are implemented within the organization.
In the business world of today, the personal and professional demands placed on the business executive in the international arena surpass any that have been experienced in the past. It is therefore essential that every tool available is used to to polish and present each individual in the best possible light.
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COURSE DETAILS
DINE LIKE A DIPLOMAT
- Guest /Host /Hostess Duties, and Seating Guidelines
- Introductions: Business and Social
- Forms of Address
- Receving Line Protocol
- European and American Dining Styles
THE DINING IN STYLE
- Understanding Your Place Setting
- Using Your Napkin
- Eating Your Meal
- Sticky Situations and Possible Solutions
EATING OUT
- Ordering in a Restaurant
- About Alcoholic Beverages
- Paying the Bill
- Tipping